Experian reports are new to our industry and the knowledge, expertise, and pleasant demeanor of your customer service representatives have made what could have been a difficult transition very helpful and informative. Many of our credit managers are relatively new to credit and only a very small percentage have used credit reporting services to help them with their credit decisions.
The initial training that Command Credit offeredto our managers was tremendously helpful in getting them up to speed on being able to read and understand the Experian reports. I also appreciate the help you have been to the new managers who have called you for advice and information on how to interpret the information on reports.
Your willingness to take their calls and help them understand has dramatically shortened the learning curve for them and I personally appreciate everything Command Credit has done for us. Command Credit has been a tremendous asset and partnet in our business and its customer service representatives are great ambassadors for your company.
- Robert M Rollins, Raycom Media Inc.
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